Terms of Purchases

Effective Date: September 1 2024

These Terms of Product Purchase (“Terms”) govern the sale and delivery of products and services offered by Booked Solid Bookkeeping (“we,” “our,” “us”) through our website and other platforms. By purchasing from us, you (“you,” “client,” “customer”) agree to these Terms.

1. Products and Services

We provide bookkeeping services and may also offer digital products, such as templates, guides, and resources.
Digital products are delivered electronically via email or direct download link after purchase.
Service engagements (e.g., bookkeeping support, consultations) will be confirmed in writing before work begins.

2. Pricing and Payment

All prices are listed in Canadian dollars (CAD), unless otherwise stated.
Payment is due at the time of purchase for digital products.
For ongoing bookkeeping services, payment terms (monthly, quarterly, or project-based) will be outlined in your service agreement.
We accept payment through secure third-party processors (e.g., credit card, PayPal, or bank transfer).

3. Refunds and Cancellations

Digital Products: All digital product sales are final due to their electronic nature. No refunds will be issued once a product has been delivered.
Services: Refunds for bookkeeping services are only provided if service has not yet commenced. Once work begins, fees are non-refundable unless otherwise stated in your service agreement.
You may cancel recurring services by providing written notice at least 14 days before the next billing cycle.

4. Client Responsibilities

You agree to provide accurate, complete, and timely information necessary for us to deliver services or digital products.
You are responsible for maintaining the confidentiality of any login credentials, files, or tools we provide.
We are not responsible for errors or delays caused by incomplete or inaccurate information provided by you.

5. Intellectual Property

All digital products, templates, and materials provided are owned by Booked Solid Bookkeeping and are protected by copyright.
You are granted a non-exclusive, non-transferable license to use purchased products for your personal or business use only.
You may not copy, resell, or distribute our products without written consent.

6. Limitation of Liability

We make every effort to ensure the accuracy and usefulness of our products and services, but we do not guarantee specific results.
To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from the use of our products or services.

7. Governing Law

These Terms are governed by the laws of the Province of Newfoundland and Labrador and the federal laws of Canada.

8. Changes to Terms

We may update these Terms at any time. The most recent version will always be posted on our website with the effective date.